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Lauren Kay has never met her therapist in person. The 24-year-old entrepreneur found it difficult to take time off work for appointments.

So she started seeing a psychotherapist online.

"It's definitely been different," she says. Kay, who lives in New York, found her counselor through an online therapy service called Pretty Padded Room. When it's time for an appointment, all she has to do is log in to the website, click a link and start video chatting.

The format works well for her. "It felt like Skyping with a friend," she says. "And when I was at my parents' house the other day, I got to show my therapist my cat."

Now, she says, she prefers these video sessions to traditional therapy. And she's not alone in that thinking. More and more people — especially Millennials — are trying web therapy.

“ It felt like Skyping with a friend. And when I was at my parents' house the other day, I got to show my therapist my cat.

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